HOW TO REGISTER YOUR PURCHASE
In order to register your BR Custom® Bamboo Flooring for proof of purchase please fill out the form below and send it to Custom Surface with a copy of your receipt.Please mail, scan, or fax your form and receipt to:
If you need further assistance please contact us.
* We strongly suggest that you keep a copy of your receipts for your records
WHY SHOULD YOU REGISTER YOUR PURCHASE?
Warranty: By registering your purchase you activate your 35 year warranty. Once registered it is apart of our Company's records, so if your product should fail within the specified warranty period it will be easy for one of our customer service representatives to know immediately when your flooring was purchased and be able to assit you in resolving the issue.
WHAT SHOULD I DO IF I'M EXPERIENCING PROBLEMS WITH MY FLOORING AFTER IT HAS BEEN INSTALLED?