HOW DO I REGISTER MY PURCHASE
In order to register your Rapid Loc® Hardwood Flooring for proof of purchase please fill out the form below and send it to Custom Surface with a copy of your receipt. Please mail, scan, or fax your form and receipt to:
If you need further assistance please contact us.
* We strongly recommend you keep your receipts for your records.
WHY SHOULD I REGISTER MY PURCHASE?
Warranty: By registering your purchase you activate your 30 year warranty. Once registered it is apart of our Company's records, so if your product should fail within the specified warranty period it will be easy for our customer service representatives to know immediately when you purchased your flooring and be able to assist you in resolving the issue.
WHAT SHOULD I DO IF I AM EXPERIENCING PROBLEMS WITH MY FLOOR AFTER IT HAS BEEN INSTALLED?